Fri-Jado focuses on customer and distributor support with the launch of its new Resource Library

Fri-Jado, a leading global manufacturer of hot and cold food display equipment has launched a brand new resource library, specifically aimed at supporting the company’s network of dealers, distributors, service partners and operators.

Hosted on the Fri-Jado website (www.frijado.com), the resource library contains thousands of manuals, spec sheets, install guides, technical drawings, instructions and images for each individual model in the company’s extensive portfolio.

Understanding the need to support customers and service providers across the world, the new Resource Library, accessed directly from the home page, will deliver greater convenience and increase online access to crucial commercial and technical product information.

Logically set out, users can view the library by specific model, by category or by document type, while a handy search function complete with a filter, makes it even easier to locate the specific information required.

For the company’s partners, the Fri-Jado Resource Library also includes a bespoke distributor area, where each business can log in for exclusive content, customised documents and information related to specific projects. Login details can be generated by contacting Fri-Jado’s marketing team directly.

Continually improving and enhancing the company’s service and support is crucial to the future of the business, as Gary Thacker, Sales Director at Fri-Jado UK explains:

“For a leading manufacturer like Fri-Jado, it’s crucial that we can support our customers, operators and partners. The launch of the new Resource Library does just this. Providing a complete archive of useful documents and files for the models in our portfolio of hot and cold display equipment and cooking solutions.

From detailed technical drawings and spec sheets for project managers and design houses, images and POS for distributors, install guides for engineers and user guides for operators, the Resource Library is a central point for all. The library will be continuously kept up to date with the latest information and assets for our current and future equipment portfolio.”

The Resource Library can be quickly accessed from the ‘Support’ tab on the Fri-Jado home page. To request a login to the exclusive distributor zone, partners are asked to email marketing@frijado.com. To find out more about the full range of products and services offered by Fri-Jado, please visit www.frijado.com or call +44 (0)189 527 2227.

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